Terms of Use
These Terms of Use govern your access to and use of the Manatu 'Ofa money transfer platform, web application, and related financial services between New Zealand and Tonga.
1. Service Eligibility
You must meet account eligibility requirements, provide accurate personal information, and complete any required verification checks before initiating transfer services on Manatu 'Ofa.
2. Account Responsibilities
You are responsible for maintaining account security, protecting login credentials, and notifying support promptly if you suspect unauthorized access or compromise.
3. Transfers, Fees, and Exchange Rates
Transfer quotes include guaranteed exchange rates and transfer fees presented before payment confirmation. Final processing remains subject to compliance review and payment completion rules.
4. Compliance and Verification
Identity verification, sanctions screening, and related compliance checks may be required at account setup and transaction levels in strict alignment with regulatory AML/CFT laws.
5. Updates to Terms
Terms may be updated periodically to reflect operational, legal, or regulatory changes. The latest published version applies to ongoing service use.